RETURNS AND DAMAGED GOODS POLICY
Our suppliers accept returns of products that are defective or damaged during shipping, in which case we will re-send the same products at no additional cost to the customer. Please contact us if this happens.
We do not exchange or accept returns on items unless they have a physical/printing defect or were damaged during shipping. Not being satisfied with the Douay-Rheims Version or the Latin Vulgate Version (i.e., the translation itself) or the physical construction or any other criterion does not constitute grounds for a return or exchange.
Any unauthorized returns will be examined and refunded accordingly. If there was plastic wrapping on a Bible and it is opened up, it is used from that point on, and significantly loses value. There may be quite a difference between the original purchase price and the refund since it is not always easy to sell a used Bible and the prices for them are significantly less. Damage during reshipment can be another factor. The customer is also responsible for the cost we paid for card or PayPal processing.
You can shop at BestCatholicBible.com with confidence. Your online order is 100% secure, safe and trustworthy. This Web site's high level of security is certified by VeriSign Trusted™ and Security Metrics®, who use data encryption, malware scanning technology, and weekly scanning to ensure that your sensitive financial information is completely secure.
We have also partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the card processing networks. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions
- Industry leading encryption (256-bit) hardware and software methods, and security protocols to protect customer information
www.bestcatholicbible.com is registered with the Authorize.Net Verified Merchant Seal program. We do not have access to your credit/debit card numbers.
To keep your shipping costs to the absolute minimum, choose United States Postal Service Media Mail. The estimated delivery time for USPS Media Mail is about 4 - 14 days. For faster shipping, choose USPS Priority Mail, which has an estimated delivery time of about 1 - 5 days. We are in Ohio so part of it is just how far it has to go. WE SHIP ONLY TO STATES AND TERRITORIES OF THE UNITED STATES OF AMERICA with U.S. Postal Service ZIP Codes.
Your privacy is important to us! We do not sell or rent your personal information with any third party for any reason. We also do not harass customers by asking for customer feedback, by sending out emails with specials, or by engaging in remarketing practices.
We offer discounted pricing for volume purchases for distributors, resellers, retailers, churches, schools and individuals, depending on the number of products ordered. Please contact us if you would like to place such an order.
For tax-exempt organizations (not for individuals connected with them) that place an order in Ohio, there is no sales tax applied; in this case you must contact us directly and forward to us a copy of your exemption certificate.
Customers place their orders through the automatic online processor on this site. We ask that you use this method first, but if that doesn't work you can call in your order. In all cases we accept PayPal (to " email@example.com "), Visa, MasterCard, Discover, American Express, Diners Club, and JCB.
We also accept checks or money orders but only fill the orders after we receive them. Send the checks or money orders to: Memorare Media - 5120 Mayfield Rd. #241 - Lyndhurst, Ohio 44124.
We will let you know if an item you order is temporarily out of stock and unavailable from the manufacturer. When it becomes available it will be shipped. If this is unacceptable, we can suggest another item or cancel the order according to your wishes.